Business Process Outsourcing

At Soft Ridge Technologies, we pride our self on being flexible and reacting quickly to our client’s business needs. We offer a range of service models from staff augmentation to full offshore delivery of complex business process services.

BPO Services

We provide cross-industry solutions for business function support, data processing, operations management, and call center support. In addition, Soft Ridge Technologies provides a number of sourcing solutions targeted at key industries:

Our experience includes:

    »  Reference Data Management
    »  Transaction processing
    »  Trade settlements
    »  Mortgage origination and settlement
    »  Fund accounting
    »  Healthcare claims processing and billing
    »  Clinical data management
    »  Customer care and technical support helpdesk
    »  Billing and collections
    »  Procurement and supply chain operations outsourcing

IT Tech Support:

    »  Troubleshooting
    »  Level 1, 2, 3 support
    »  Help desk support
    »  Remote desktop troubleshoot
    »  Product installation queries
    »  Virtual Administration
    »  Virtual Database Administration