Customer Relationship Management

In today’s market, it’s critical to have a solid understanding of the customer risks and opportunities in your portfolio. Partner with Soft Ridge Technologies to deploy a CRM strategy that will strengthen customer relationships and increase profitability.

While today’s technology and business systems for managing customer relationships are extremely sophisticated, even the most innovative solutions fall short without precise, supervised implementation.

Soft Ridge Technologies helps you maximize your return from your CRM investments through our:

    »  Strong partnerships and CRM integration experience with CRM platforms such as Microsoft Dynamics
CRM, Oracle CRM, Siebel Peoplesoft CRM, mySAP, and Amdocs Clarify
    »  Deep industry expertise in financial services, healthcare, life sciences, telecommunications, and utilities
    »  Mature processes and methodologies that help organizations reduce the time and cost
associated with CRM activities

Soft Ridge Technologies CRM Solutions

Soft Ridge Technologies’s deep technology expertise and industry knowledge enables us to tailor our CRM solutions to the maturity of your customer interactions. We can help you plan, implement, and manage a CRM technology investment across areas such as lead generation, customer retention, campaign management, and account management.

Our services include:

    »  Consulting and Advisory Services
    »  Global Program Rollouts
    »  Systems Implementation and Integration
    »  Custom Application Development
    »  Business Process Management
    »  Customer Data Integration
    »  Business Intelligence
    »  Application Maintenance
    »  Application Testing